Receipt, Please.Coming Soon
Menu

Your account, your choice

Account Deletion

You can delete your Receipt, Please account directly in the app or request deletion by email if you no longer have access to it.

Delete your account in the app

  1. Open Receipt, Please and go to Settings.
  2. Select My account.
  3. Tap Delete account.
  4. Review the information, type DELETE, and confirm.

This process deletes your saved purchases and receipt photos from your current device and requests the removal of your account and associated cloud data.

If deletion cannot be completed, the app will notify you so you can try again or contact support.

Account deletion is permanent. Export any records you wish to keep before proceeding.

Request deletion without the app

If you've uninstalled the app or can no longer access your account, you can request deletion by email.

We may ask you to verify account ownership to protect your information. You will never need to provide your password or receipt photos.

Email requests are reviewed manually. Verified deletion requests are processed within 30 days of receipt. We will contact you if additional verification is needed.

What happens to your information?

When you delete your account, we remove:

  • Your account and profile information.
  • Your saved receipts and purchase history stored in our cloud services.
  • Receipt photos backed up to the cloud.
  • Locally saved records and photos on the device where you delete your account through the app.

If you request deletion by email, we cannot remotely remove information stored only on your device. You can remove that information through your device's settings. Android device backups may need separate removal.

Certain information may remain with independent service providers or be retained where required by law. For more information, see our Privacy Policy.

Subscriptions

Deleting your account does not automatically cancel an active subscription.

If you subscribed through Google Play, you must cancel separately:

  1. Visit Google Play subscriptions.
  2. Select Receipt, Please.
  3. Follow the cancellation instructions.

Make sure you're signed in to the Google Account used for your subscription.

Need help?

Contact hello@receiptplease.app with any questions about account deletion or your personal information.

You do not need to reinstall the app to request account deletion.